Introduction

Welcome to Rajgharanaa. Your privacy is of paramount importance to us. This Privacy Policy outlines the types of personal information we collect, how we use, share, and protect that information, and your rights regarding your personal data. By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information

We collect various types of personal information that you provide directly to us, including but not limited to:

1. Contact Information: Name, email address, phone number, and mailing address.
2. Account Information: Username and password when you create an account.
3. Payment Information: Credit card numbers, billing address, and other payment details.
4. Purchase Information: Items purchased, date and location of purchase, and preferences.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage, including:

1. Device Information: IP address, browser type, operating system, and device identifiers.
2. Usage Information: Pages viewed, links clicked, time spent on pages, and referring/exit pages.
3. Location Information: Geographic location based on your IP address.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. These technologies help us:

– Remember your preferences and login information.
– Track your browsing behavior on our site.
– Analyze site traffic and usage patterns.
– Deliver targeted advertisements.

Types of Cookies We Use

– Essential Cookies: Necessary for the website to function properly.
– Performance Cookies: Collect information about how you use our site.
– Functional Cookies: Remember your preferences and settings.
– Advertising Cookies: Track your online activity to deliver targeted ads.

Third-Party Tracking

Third-party services, such as analytics providers and advertisers, may use their own cookies and tracking technologies on our website. We do not control these third parties’ tracking technologies or how they may be used.

How We Use Your Information

We use the personal information we collect to:

– Process and Fulfill Orders: Manage payments, shipping, and returns.
– Communicate with You: Send order confirmations, shipping notifications, and customer service responses.
– Improve Our Services: Personalize your experience, improve our website, and develop new products.
– Marketing and Advertising: Send promotional emails, display targeted ads, and analyze the effectiveness of our marketing campaigns.
– Security and Fraud Prevention: Monitor for suspicious activity and protect against fraud.
– Legal Compliance: Comply with legal obligations and enforce our terms of service.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers

We engage third-party service providers to perform functions on our behalf, including:

– Payment Processors: To process transactions securely.
– Shipping Companies: To fulfill and deliver orders.
– Marketing Partners: To manage our marketing and advertising efforts.
– Analytics Providers: To analyze site usage and performance.

Legal and Safety Reasons

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:

– To comply with legal obligations or court orders.
– To protect and defend our rights or property.
– To prevent fraud or illegal activities.
– To protect the personal safety of users or the public.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you of any change in ownership or use of your personal information.

Data Security

We take the security of your personal information seriously and implement various measures to protect it, including:

– Encryption: We use SSL encryption to protect sensitive data during transmission.
– Access Controls: We restrict access to personal information to authorized personnel only.
– Data Minimization: We limit the collection and retention of personal information to what is necessary.
– Regular Audits: We conduct regular security audits and vulnerability assessments.

Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Rights

You have certain rights regarding your personal information, including:

Access and Correction

You have the right to access the personal information we hold about you and to request corrections of any inaccuracies.

Deletion

You have the right to request the deletion of your personal information, subject to certain exceptions.

Opt-Out

You have the right to opt-out of receiving marketing communications from us. You can do this by:

– Unsubscribing: Clicking the “unsubscribe” link in our marketing emails.
– Account Settings: Updating your preferences in your account settings.
– Contacting Us: Emailing us at info@rajgharanaa.com.

Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

Restriction of Processing

You have the right to request that we restrict the processing of your personal information under certain circumstances.

Objection to Processing

You have the right to object to the processing of your personal information for direct marketing purposes.

How to Exercise Your Rights

To exercise any of your rights, please contact us at info@rajgharanaa.com. We may request additional information to verify your identity before processing your request.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information promptly.

International Data Transfers

We may transfer your personal information to countries outside of your residence, including the United States, where data protection laws may differ from those in your jurisdiction. We ensure that appropriate safeguards are in place to protect your personal information when it is transferred internationally.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the “Last Updated” date at the top. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

info@rajgharanaa.com

Additional Information for Certain Jurisdictions

California Residents

If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

– Request Information: About the categories and specific pieces of personal information we have collected about you, the sources of that information, the purpose for collecting it, and the third parties with whom we share it.
– Request Deletion: Of your personal information, subject to certain exceptions.
– Opt-Out: Of the sale of your personal information, although we do not sell personal information.

To exercise your rights under the CCPA, please contact us at info@rajgharanaa.com.

European Union Residents

If you are a resident of the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including:

– Right to Be Informed: About the collection and use of your personal data.
– Right of Access: To your personal data.
– Right to Rectification: To have inaccurate personal data corrected.
– Right to Erasure: To have your personal data deleted.
– Right to Restrict Processing: Under certain conditions.
– Right to Data Portability: To obtain and reuse your personal data.
– Right to Object: To the processing of your personal data in certain circumstances.
– Rights in Relation to Automated Decision Making and Profiling: To not be subject to a decision based solely on automated processing.

indian residents

At Rajgharanaa, we are committed to complying with the data protection and privacy laws applicable in India, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (IT Rules). This section outlines the specific rights and protections afforded to users in India

To exercise your rights under the GDPR, please contact us at info@rajgharanaa.com.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements. When we no longer need your personal information, we will securely delete or anonymize it.

Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of those third-party websites.

Consent

By using our website, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website.

Thank you for shopping at Rajgharanaa. We appreciate your business and look forward to serving you again.