Terms Of Use

Welcome to Rajgharanaa, your destination for exquisite sarees, bridal wear, gowns, couple wear, and accessories. By accessing or using our website, you agree to comply with and be bound by these Terms of Use & Policies. Please read them carefully. If you do not agree, kindly refrain from using our website or services.

1. Acceptance of Terms

By using Rajgharanaa’s website, you acknowledge that you have read, understood, and accepted these Terms of Use & Policies. These terms apply to all visitors, users, and customers engaging with our website, products, or services.

2. Eligibility

You must be at least 18 years old to create an account or make purchases on Rajgharanaa. By using the website, you represent that you are legally capable of entering into binding contracts.

3. Account Registration & Security

To access certain website features, including placing orders, tracking purchases, and managing wishlists, you may need to register an account. You are responsible for maintaining the confidentiality of your account credentials. Rajgharanaa is not liable for any activities conducted under your account. Unauthorized access should be reported immediately.

4. Products & Information

Rajgharanaa offers a curated collection of sarees, bridal wear, gowns, couple wear, and accessories. We strive to provide accurate product descriptions, images, pricing, and availability. However, minor variations may occur due to photography, screen settings, or fabric textures. Rajgharanaa reserves the right to correct errors or update product information without prior notice.

5. Orders & Payment Policy

All orders are subject to acceptance by Rajgharanaa. Payments are securely processed via credit/debit cards, UPI, net banking, and digital wallets. By providing payment details, you authorize Rajgharanaa to charge the total amount including applicable taxes, shipping, and additional fees.

Payment Security:
All transactions are encrypted with advanced SSL technology, ensuring complete security and confidentiality. Cash on Delivery (COD) is available for select locations and products.

Failed Payments:
In case of payment failure, please retry using a valid method or contact our support team.

6. Shipping & Delivery

Rajgharanaa ships within India and select international locations.
Delivery timelines may vary based on location, product type, and customization.
Once shipped, a tracking ID will be provided.
Delays due to courier services, customs, or unforeseen circumstances are beyond Rajgharanaa’s control.
You are responsible for providing accurate shipping details.

7. Returns, Exchanges & Refunds

Products must be unused, unwashed, and in original packaging for returns or exchanges.
Customized, made-to-order, or bridal items are non-returnable.
Return/exchange requests must be initiated within the specified period.
Refunds, if applicable, will be processed to the original payment method within 7–10 business days after inspection.
Damaged or incorrect items should be reported within 48 hours with images for quick resolution.
Sale or discounted items are eligible for exchange only; refunds are not applicable.

8. Intellectual Property

All content on the Rajgharanaa website — including text, images, logos, product descriptions, and designs — is the intellectual property of Rajgharanaa and protected by Indian and international copyright laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

9. User Responsibilities

By using Rajgharanaa, you agree to:

Provide accurate and up-to-date information when registering or placing orders.
Respect all intellectual property rights.
Not use the website for illegal, unauthorized, or abusive purposes.
Comply with all applicable laws while accessing or using the website.

10. Privacy Policy

Rajgharanaa is committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, store, and safeguard your data related to sarees, bridal wear, gowns, couple wear, accessories, orders, payments, and account information. By using our website, you consent to these practices.

11. Limitation of Liability

Rajgharanaa is not liable for:

Indirect, incidental, or consequential damages resulting from website use.
Errors or inaccuracies in product descriptions, pricing, or availability.
Delivery delays caused by courier services or external factors.
Losses resulting from misuse of accounts or unauthorized access.

12. Third-Party Links

Our website may contain links to third-party websites. Rajgharanaa is not responsible for the content, privacy practices, or services of these external sites. Accessing third-party links is at your own risk.

13. Modifications to Terms & Policies

Rajgharanaa reserves the right to modify or update these Terms of Use & Policies at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.

14. Governing Law & Jurisdiction

These Terms of Use & Policies are governed by the laws of India. Any disputes arising from website use, products, or services shall be subject to the exclusive jurisdiction of Indian courts.